FAQ / Customer Care

Thank you for your interest in Joy for All!

If you’d like to speak with someone about Joy for All or Ageless innovation, please e-mail media@agelessinnovation.com.  Someone will get back to you shortly.

For questions about your Companion Pet purchased in the United States, please contact:

Online:  You can reach us by clicking here. 

Phone:  (866) 532-8534

Business Hours:

Monday to Thursday – 9:00 AM to 5:00 PM

Friday – 9:00 AM to 1:00 PM

(Eastern Daylight Time)

Companion Pets are life-like interactive pets created to bring companionship, happiness and fun to your aging loved ones. These life-like, motion-sensor-enabled plush pets are furry, friendly, low-maintenance companions that look, feel and sound like real cats and pups. And they are unique as affordable, realistic, and interactive animatronic pets created to appeal to aging loved ones.

Joy for all Companion Pets were uniquely designed and developed with older adults in mind, though people of all ages and background would enjoy having a Companion Pet in their lives.  Some specific use cases include people who:

• would enjoy being entertained by and engaging with a life-like pet
• don’t want to assume the responsibilities and expense of taking care of a real pet
• aren’t able to take care of a real pet due to living environment or personal circumstances

Companion Pet Cat

15.24 x 9.02 x 10.12 inches
3.9 pounds

Companion Pet Pup

15.24 x 9.02 x 10.12 inches
3.9 pounds

Walker Squawker

3.93 x 1.96 x 3.14 inches
7.8 ounces

Yes!  If you do not touch your cat for a few minutes, it will go to sleep.  To wake him/her, simply give it a gentle pat on the back.

The Companion Pet cats and pups are powered by four C alkaline batteries (included), and the Walker Squawker is powered by 4 AAA alkaline batteries.

We don’t recommend using rechargeable batteries, but if you choose to use them, do not mix with other types of batteries. Always remove batteries from the product before recharging. Recharge batteries under adult supervision.
DO NOT RECHARGE OTHER TYPES OF BATTERIES.

It will vary from user to user depending on how much they interact with their pet.

Yes. Under a velcroed flap on its stomach, there is a switch with ON, MUTE, OFF.

Proper cleaning is essential to ensure safe handling and to avoid damaging the electronics.

To clean your pet:

• Spray fur with Dapple cleaner or similar non-toxic toy cleaner
• Gently wipe fur with a clean, dry towel, and let dry
• Wipe down fur with a disposable germicidal wipe such as PDI Super Sani-Cloth wipes, and let dry
• Brush the entirety of fur with a bristled brush
• Repeat as needed

Ideally each person would have their own pet, however if the pets are in a setting with multiple users we recommend that each person wash and sanitize their hands before and after each use.

Do not soak the fur or place under running water.

Just like a real pet, some shedding can be expected.

The companion pets are life-like interactive therapy animals designed specifically to bring companionship, happiness, and joy to aging loved ones. Pets are designed for an older demographic who want to enjoy the fun and companionship of a pet—without assuming the responsibilities and expense of taking care of a real pet.

• To inspire delight, companionship, and engagement
• To give them something positive to share with family and friends
• To provide something for children and grandchildren to enjoy with their elder loved ones when they get together

The fur on our Companion Pets are made from polyester and acrylic and all materials are 100% synthetic.

You can find links to download the instruction manual for each of our pets here:

• Joy for All – Companion Pet Cat User Guide
• Joy for All – Companion Pet Pup User Guide
• Joy for All – Walker Squawker User Guide